UPS Rate Zones for North Star Equipment

    Virtually every North Star equipment item has been designed for ease of UPS shipping.  UPS charges are based upon distance and shipping weight, and North Star's factory is in Cheney, just outside of Spokane Washington.  It stands to reason that customers located in Washington state would pay less than a customer located in Maine.  The system developed by Dogwood Ceramic Supply justly reflects the true costs of shipping across country.  In the simplest terms, customers located closest to Spokane will pay the least in shipping costs.  

    There are additional factors that may adjust shipping costs.  Residential deliveries and rural delivery locations are subject to standard UPS accessorial charges.  A complete list of adjustments follows the UPS shipping zone table.

Alaska and Hawaii:  Deliveries to any other point outside of the Continental USA must be hand computed.

Adjustments

    Published UPS rates and surcharges are rounded up for ease of customer use and to cover insurance charges and the variable Fuel Surcharge which applies to both service costs and accessorial charges.  The UPS $6.00 additional handling surcharge for boxes weighing over 70 lbs has been included in all published rates.

    $1.50 per box surcharge for rural deliveries.  Refer to http://www.ups.com/content/us/en/shipping/cost/zones/continental_us.html to determine if your zip is affected.

    $5.00 per box surcharge for residential deliveries, capped to a maximum charge of $20.00 on UPS Hundredweight shipments.

Multiple Unit Purchases:

    Customers purchasing multiple items from North Star Equipment may receive a better than published UPS rate, IF the total weight of the order exceeds 200 lbs.  Multiple unit purchases will require hand computing. 

No UPS Charges:

    For customers in close proximity to the North Star Factory, or for those customers desiring to make the trip to the Spokane Washington area, NorthStar equipment items can be purchased with no UPS charge by picking up your desired equipment in person during North Star's standard business hours.

Terms and Limitations:

    The equipment must be ordered in advance from Dogwood Ceramic Supply and requested for factory pickup.  The equipment will be boxed for standard UPS shipment to protect the items during transport.  Please insure the dimensions of the shipping boxes will fit within your vehicle space.  The customer is responsible for any tie downs, dunnage, and tarps needed to protect the equipment.  The factory staff will not work overtime to meet the timetable of the customer.  Any change order in the shipping status / pickup status of the kiln will result in additional charges.

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